TOMDEV LTD Privacy Policy (2023-02-14)

Our contact details
Name: Thomas Alabaster-Williams
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
E-mail: [email protected]

The type of personal information we collect
We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • IP addresses which access our services
  • Device characteristics (for example, make, model, operating system versions)
  • Device identifiers
  • Location information (from device sensors including GPS, barometer, magnetometer as well as IP address)

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You’ve been in contact via email in which we’ll receive your email address, name (if enclosed or registered on your email account), address (if enclosed) or any other information you directly choose to include in your correspondence with us
  • You’ve been in contact via post in which we’ll receive your name (if enclosed), address (if enclosed) or any other information you directly choose to include in your correspondence with us

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Cloudflare (used for handling our domain names and infrastructure protection)
    • We may receive your IP address, device characteristics, device identifiers and location information from Cloudflare
  • Netlify (used for web hosting)
    • We may receive your IP address, device characteristics, device identifiers and location information from Netlify
  • Apple (used for emails)
    • We may receive your IP address, device characteristics, device identifiers and location information from Apple

We use the information that you have given us in order to respond to communications or initiate communications with you, protect our services and infrastructure from security incidents and to analyse improvements to our services.

We may share this information with Cloudflare (if they don’t already have it), Netlify (if they don’t already have it) and Apple (if they don’t already have it).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us at [email protected] or by writing to us at TOMDEV LTD, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.
  • We have a contractual obligation.

How we store your personal information
Your information is securely stored.

We keep email correspondence indefinitely.

We keep IP addresses which access our services, device characteristics, device identifiers and location information for 7 years (or longer if needed to protect our services and infrastructure from security incidents). We will delete this information from Cloudflare and Netlify.

Your data protection rights
Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] or by writing to us at TOMDEV LTD, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected] or by writing to us at TOMDEV LTD, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk